Avalon Technology Group
About Avalon Technology Group
We are a friendly IT company providing all sizes of organisation with leading-edge technology solutions. We were formed with the aim of assisting organisations in using modern technology with a close relationship and continual personal interaction between our staff and the client. Avalon has been providing outsourced desktop, server and network management support since 2006 and currently supports a number of clients. Our customers operate in many industry sectors including retail, accounting, manufacturing, etc.
Avalon Technology Group Services
We’re committed to helping our customers every step of the way and providing useful services to take care of all their needs. Read below to learn about the range of services we provide. We’re constantly growing and expanding our service options, so if you have something in mind that we don’t yet provide, we’d love to hear about it.
Internet
We offer a wide range of solutions to suit any business or home, need and budget.
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Virtual Servers
This is one of our most popular services available. It’s made a big difference for many of our customers and is provided with the highest level of excellence. With this service, we ensure all details are simple, seamless, and handled in a timely manner. Whenever you work with Avalon Technology Group, you can trust that you’re in great hands.
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Services Include
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Hosted Servers
Hosting and Email Solutions
Networking
VOIP Solutions
VOIP Solutions
We want all of our customers to experience the impressive level of professionalism when working with Avalon Technology Group. All of our services, especially this one, exist to make your life easier and stress free. You can trust us to supply you with the best products, as well as top quality customer service.
Domain Hosting
To have a website you require a domain name. Much like a street address that guides one, to where another stay. A domain will help your customers navigate directly to your website. Avalon can help you find one suitable for your business.
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WHAT IS A DOMAIN NAME?
This is your address on the internet. Unique domain names will ensure that your clients find and remember you. Your domain name is also a means to create personalised email addresses, promoting your companies brand. (e.g. name@website.co.za).
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WHY YOU NEED A DOMAIN?
To obtain an online identity for your company, a domain needs to be registered. A personalised website and e-mail accounts can then be created, which in turn contributes to your company`s branding and professional image.
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CHOOSING A MEMORABLE DOMAIN NAME
Keep it short and simple, but ensure that it remains unique and memorable. If your business name is a bit long, consider the use of an acronym. Also avoid the hyphens, which could cause confusion.
MY DOMAIN NAME IS NOT AVAILABLE
As an alternative, you can settle on the use of a different domain extension. If .co.za is taken, consider .com. In some cases, altering the company name could work as well. Last resort is to make an offer to buy the domain name you desire.
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HOW LONG DOES REGISTRATION TAKE
We like to move fast to ensure that your domain won`t be snatched up by someone else. All domain names are registered without delay.
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WHAT DOMAIN EXTENSIONS TO ADD
To obtain as much as possible domain names would be wise. This ensures that your clients will more easily find you online. Although, this is really up to you. By successfully securing your domain name, along with its possible alternatives, you prevent competitors from obtaining it for themselves, which is a big threat to your brand and company image.
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HAVING MULTIPLE DOMAINS IS IMPORTANT
People will find your website with more ease if you have multiple domains pointing towards it. Having multiple domain names registered also prevents competitors from obtaining it for themselves.
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WEB HOSTING CAN BE ADDED LATER
Once you have your domain name, you can add web hosting at anytime you want. Simply get in touch!
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SLA
We understand that every business is unique, and because of this we offer support options that can be personally tailored to suit your IT requirements.
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Our standard support contract gives the customer a guaranteed time period to receive a response to his/her support request. The standard on-site response is offered within four hours, although for critical devices, this can be much faster. Through the use of remote access, most responses and resolutions occur within a matter of minutes. By using remote access and online monitoring, we are immediately informed when any problem occurs.
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We cant design the right solution if we don't understand what you want to be able to do. Making sure that we deliver what you actually need is part of the Avalon difference. Even in the sectors where we already have lots of clients and experience, there`ll always be something specific to your business, so we start every engagement by finding out what makes you tick. We`ll talk to as many people in your business as you`ll allow, to find out what they do now - and what they`d like to be able to do. We`ll also make contact with your other suppliers, especially for your key line-of-business applications, not only to work out what`s involved in hosting and supporting those applications, but also to start building the relationship with the vendor. We`ll survey your existing network and systems thoroughly so that we can plan properly an to make sure we`ve not missed any of the software your people need to do their jobs. This survey also lets us value your existing kit if we`re taking it on as part of the transition.
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We also provide a pay-as-you-go support option that means you don`t have to worry about binding long term contracts.
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Operating Hours
Please Visit Us Between
Mon - Fri: 08h00 - 17h00
Get in Touch
Unit 13 Tygervalley Chambers 2
021 300 1777
